We built this for Wingspan Airways
This isn't a slide deck. It's a working AI agent that handles booking lookups, refunds, baggage questions, and flight changes. Try it.
Try the chat agent
Ask about bookings, baggage policy, refunds, or flight changes
Click the chat icon in the bottom right corner →
Fully customizable — colors, position, and behavior
Built for what Wingspan Airways needs
An AI agent trained on Wingspan Airways' policies, connected to your booking system, and ready to handle real passenger questions.
Natural Conversations
passengers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues—not just FAQ lookups.
Real Integrations
Connected to booking systems, frequent flyer data, and flight operations. The AI doesn't just answer questions—it looks up bookings, processes refunds, and checks real-time flight status.
Compliance Ready
Built for regulated industries. Guardrails, audit trails, and human escalation paths keep you compliant without slowing down.
Natural Language Workflows
Define support processes in plain English. No code required. Update policies instantly without engineering tickets.
Voice + Chat + Email
Same AI brain across every channel. passengers get consistent answers whether they call, chat, or email.
Deploy in Days
This entire demo—workflows, integrations, knowledge base—was built in hours. Your production launch can be just as fast.
How we built this for you
We configured this entire demo in Lorikeet using your actual products and policies.
Connected Your Systems
Integrated with booking systems and frequent flyer databases. The AI can look up reservations, check itineraries, and process refunds in real time.
Wrote Your Workflows
4 workflows covering the most common passenger requests—booking lookups, cancellations, baggage, and flight changes. Written in plain English.
Added Your Knowledge
5 FAQ articles covering baggage, refunds, flight changes, check-in, and frequent flyer—instantly searchable by the AI.
Went Live
Chat and voice are working right now. Email and SMS work the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the workflows, tools, and knowledge base powering this demo.
4 Workflows
Booking lookup, refunds & cancellations, baggage policy, and flight changes—written in plain English, not code.
2 API Integrations
Mock tools that simulate your systems—in production, these connect to your real APIs.
5 KB Articles
Your FAQs about baggage, refunds, flight changes, check-in, and frequent flyer—the AI searches these to answer passenger questions.
How Lorikeet works
No code required. Your team can build and update AI support agents directly.
1 Create Workflows
Workflows are your support processes written in natural language. Tell the AI what to do step-by-step:
"When a passenger asks about their booking, ask for their email, look up their reservation, and present their flight details including seat assignment and frequent flyer status."
Lorikeet understands context, handles edge cases, and follows your instructions precisely.
2 Connect Your Systems
Tools let the AI take real action—look up bookings and process refunds. Connect any API:
- Booking lookup by email
- Refund processing
- Knowledge base search
No code required—just configure the endpoints and let Lorikeet handle the rest.
3 Add Your Knowledge
The knowledge base gives your AI instant access to your policies, FAQs, and documentation:
- Import from existing help centers
- Scrape public documentation
- Create manual articles
- Tag content for relevance
The AI retrieves relevant articles automatically—no training required.
4 Test and Deploy
Lorikeet provides built-in testing tools to validate your AI before going live:
- Simulations with mock data
- Test tickets for QA
- Guardrails for compliance
- Gradual rollout controls
Deploy to chat, voice, email, or SMS—same AI brain across every channel.
Ready to Add the World's Best CX AI?
Connected to your actual passenger data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox